At JOMOO, we stand behind the quality and craftsmanship of our products.

Our warranty policy is designed to provide you with peace of mind.

Warranty Coverage

Duration: Our products come with below form of product catalog warranty.

• Showerheads
• Bathroom accessories
• Bathtubs and sinks

Exclusions: The warranty does not cover:

• Normal wear and tear
• Damage caused by misuse, accidents, or unauthorized modifications
• Products used in commercial settings
• Damage caused by improper installation or maintenance

Product	Warranty Duration
Intelligent Cover	2 Years
Intelligent Toilet
Intelligent Accessory
Sensor Faucet	2 Years
Sensor Flush Valve
Sensor Electrical Appliances
Tank	2 Years
Toilet
Urinal
Bidet
Squatting Pan
Ceramic Basin
Mop Basin
Pedestal Sink
Bathroom Cabinet	2 Years
Shower Room	3 Years
Bathtub	3 Years
Intelligent Bathtub
Basin Faucet	5 Years
Kitchen Faucet
Foot Touch Faucet
Cold Taps
Shower Fitting
Thermostatic Shower
Sink
waste disposal appliance	2 Years
Shower
Accessory
Floor Drainer
Shower Hose
Inlet Water Hose
Valve
Drain stopper
Flushing Valve
Intelligent Drying rack

 

Warranty Claim Process

1. Contact Us:If you experience any issues with our products, please contact our customer service team via email at store@jomoogroup.com 
2. Proof of Purchase: Provide a valid proof of purchase (receipt or order confirmation) and a description of the issue.
3. Inspection and Resolution: We may require an inspection of the product. If the product is found to be defective, we will, at our discretion:

• Repair the defective product
• Replace it with an identical or comparable product
• Refund the purchase price

Limitations of Liability

JOMOO's liability is limited to the replacement or repair of defective products. We are not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products.